{"title":"HOW TO ORDER IN KOLYBEL?","description":"","products":[{"product_id":"have-problems-when-placing-order","title":"Have Problems When Placing Order?","description":"\u003cp\u003e\u003cstrong\u003eDear KOLYBEL lash babes,\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eSince we have a US warehouse, you may encounter problems such as being unable to place an order or the product you added cannot be shipped to your country. If you encounter this problem, don't worry, it may be caused by an incorrect IP address. Here is the solution!\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eProblems when shopping on the website:\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eYou can select your location according to the prompts in the picture\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCase 1:\u003c\/strong\u003e Amber is a US lash babe. She needs to ship to the US, but when checking out, she finds that her products cannot be shipped. In that case, she needs to \u003cstrong\u003eclear the shopping cart\u003c\/strong\u003e first, then adjust to US as shown in the picture, and then re-order.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCase 2:\u003c\/strong\u003e Ashley is a non-US lash babe. She needs to ship to a non-US location, but when checking out, she finds that her products cannot be shipped. In that case, she needs to \u003cstrong\u003eclear the shopping cart\u003c\/strong\u003e first, then adjust to Non-US as shown in the picture, and then re-order.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSpecial case 3:\u003c\/strong\u003e Ingrid is a US lash babe. She needs to ship to a non-US location, but when checking out, she finds that her products cannot be shipped. In that case, she needs to clear the shopping cart first, then adjust to Non-US as shown in the picture, and then re-order.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eUS can only ship to the US, and Non-US can only ship to non-US areas. You can adjust to the area you want to ship to and then shop.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you still cannot place an order after the appeal adjustment, you can contact us and our customer service will help you place an order\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003esupport@kolybellash.com\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhatsApp, +8613165088276\u003c\/strong\u003e\u003c\/p\u003e","brand":"Kolybel","offers":[{"title":"Default Title","offer_id":47249080549546,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0241\/4847\/5981\/files\/1_6b9d02a4-1cd7-45b0-b2bc-e75e5ccdd512.png?v=1752820468"}],"url":"https:\/\/fr.kolybellash.com\/collections\/how-to-order-in-kolybel.oembed","provider":"Kolybel","version":"1.0","type":"link"}